Privacy Policy
1) PRIVACY POLICY
Frenzy Games Private Limited (“Frenzy” or “we”) is dedicated to protecting the privacy of its users (“you,” “your,” or “user”) who access our website at www.playfrenzy.in and utilize the Frenzy application (the “Platform”). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information and data. We take commercially reasonable measures to safeguard user privacy, ensuring that no information provided by users is used in a manner that could potentially harm them or breach their privacy rights. This Privacy Policy serves as an electronic record, established under the Information Technology Act, 2000, along with its associated rules and amendments concerning electronic documents. It is a legally binding agreement between you and Frenzy and does not require a physical, electronic, or digital signature. Additionally, this Policy complies with the stipulations outlined in the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Incorporated within our Terms of Service, this Policy applies to the Personal Information collected during the download, installation, and use of the Application and Services. By using the Application or Services, you indicate your acceptance of this Privacy Policy and consent to the processing of your Personal Information as detailed herein. Should you disagree with this Policy or our Terms of Service, we recommend that you do not download, install, use, or access the Application or Services. For any inquiries regarding our privacy practices or to report concerns, please refer to our Terms of Service for the appropriate contact information.
2) INFORMATION COLLECTION
When you access our website, utilize our mobile application, and engage with our Services, you entrust us with your personal information. We take this responsibility seriously and prioritize your privacy. This policy aims to clearly and simply explain the types of information we collect, the reasons for its collection, the methods used, and how we utilize it. Our goal in collecting this information is to ensure we provide our Services to you in the best possible way while maintaining transparency in our data practices. Data You Submit During Registration and Use of Our Services
• Mobile Number: We require your mobile number for user verification through a One Time Password.
• Language Preference: You must specify your preferred language to ensure the Platform is accessible in your chosen language.
• Avatar/Image Selection: You are required to select a profile image icon, enabling us to create avatars for users.
• User Profile Data: Optionally, you may provide your name, email address, gender, and date of birth to maintain your user profile and receive customized services.
• Feedback Data: You can choose to provide feedback regarding the application and games on the platform.Data We Collect from Your Use of Our Services
• Usage Data: We gather information about your interactions with our Services, including access times, features or pages viewed, system activity such as crashes, browser type, and third-party services used. This data helps us enhance your experience on the Platform.
• Transaction Information: If you make purchases on our Platform, such as from the Frenzy Item Shop, we collect transaction details including payment method, date and time of payment, purchase history, and invoices when necessary.
• Device Data: We do not collect device specific data such as hardware model, IP address, installed software, available storage, unique device identifiers, advertising identifiers etc. We do collect FCM id, which is a unique identifier of our Application install on your device.
• Cookies: We use cookies to gather information that allows us to recognise you and your device, understand your navigation through our Services, and improve user experience. You can disable cookies through your web or mobile device settings
3) USE OF INFORMATION
We do not sell the Traffic Data or your Personal Information collected from you to any third parties
for commercial, advertising, or similar marketing purposes.Service Enablement
The data we gather is utilized to maintain, enhance, and personalize our Services. This
includes, but is not limited to, the following uses:
• Profile Creation: Establishing your user profile with us.
• Service Improvement: Enhancing our Services, including the design and navigation of the Platform.
• Information and Support: Providing the necessary information and assistance to facilitate transactions on or through our Platform.
• Internal Operations: Conducting essential internal operations to deliver our Services, such as troubleshooting software issues, performing data analysis, detecting fraud, and analyzing activity trends on the Platform.Customer Support
The data we collect is also used to offer customer support and to address any concerns you
may have related to our Services.Research and Development
We use the collected data for research, analysis, and the development of our Platform,
aiming to enhance the user interface and experience for optimal usage.Marketing
We may use collected to promote and market the Platform and our Services.Legal Compliance
We may process the data to fulfill our legal or contractual obligations, as allowed by law, or as requested by legal, regulatory, or investigative authorities.
4. INFORMATION SHARING & DISCLOSURE
We will share your data with third parties solely in line with this Policy to provide our Services and
enhance your user experience. We have never, and will never, sell your data to third parties for
profit.Third Parties
• Service Providers: We collaborate with third-party service providers to perform
various services on our behalf, including infrastructure, transaction processing,
maintenance, support, analytics, and marketing services. We only share necessary
data with them to ensure we can deliver our Services to you.
• Third Party Services: Through the Platform, you may choose to connect with other
websites, products, or services that are beyond our control. The use and access of
these external websites, products, or services are governed by their respective privacy
policies. We encourage you to review and understand these policies prior to using or
accessing them.
• Subsidiaries and Affiliates: We may disclose collected data to our subsidiaries,
affiliates, or related entities to fulfill contractual obligations to you.
• Change in Control: In the event of a merger, acquisition, or the sale of all or a
significant portion of our assets or equity, we may need to disclose databases created
during our operations.
• Legal Enforcement Authorities: We may share the collected data as required by
applicable law, in cooperation with law enforcement agencies, or upon receiving a
court order. This includes sharing information with courts and public authorities to
protect you, us, or third parties from harm, including fraud or situations where
someone’s physical safety might be endangered
5) YOUR RIGHTS
We do not retain your data longer than necessary, unless required by applicable law. We believe in empowering you with rights concerning your data, and we provide you with the following rights:
• Access: You can access your information by logging into your account or profile on our Platform.
• Rectification: You may request corrections, updates, or deletion of your information. We will make reasonable efforts to address such requests promptly in compliance with applicable laws. You can contact us via the Contact Us page on our website or through the help features of the Platform.
• Withdrawal of Consent: You have the right to withdraw your consent for us to process your data. Please be aware that doing so may prevent us from providing the Services for which that data is necessary. You can reach out to us through the Contact Us page or the Platform’s help features.
• Account Deletion: If you wish to delete your account with us, please contact us via the Contact Us page on our website or through the help features of the Platform.Please note that despite the above rights, we may retain your data as necessary to fulfill the contract
between you and us, to prevent, investigate, or address potential misuse of our Services, or for
safety, security, and fraud prevention purposes. Additionally, we may retain data to comply with our
legal obligations. We will not keep your data if it is no longer needed and there is no legal
requirement to retain it.
6) PROTECTION OF INFORMATION
We implement appropriate technical and physical measures to safeguard Information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access, and any other unlawful processing of the data we hold. These measures are designed to provide a level of protection that corresponds to the risks involved, the nature of our business, and factors such as available technologies, implementation costs, the nature and purpose of processing, and the likelihood of risks. However, Frenzy Games cannot guarantee that Information will remain secure from unauthorized access, alteration, or destruction, despite the safeguards in place. We take all reasonable steps to ensure that Information is handled securely and in compliance with this Policy. Frenzy Games does not guarantee that the Platform, its servers, or any communications from us or on our behalf are completely secure or free from viruses. We will not be liable for any damages arising from your use of the Platform, including but not limited to indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, use, goodwill, or other intangible losses, whether incurred directly or indirectly.
7) CONTACT US/GRIEVANCE
If you have any questions or require clarifications regarding this Policy, or if you have any complaints, comments, concerns, or feedback about our data privacy and protection practices, you may reach out to our Data Protection Officer at:
Email: dataprotectionofficer@playfrenzy.in
Hours: 10 AM to 7 PM
8) CHANGES TO PRIVACY POLICY
Any updates to the Privacy Policy will be posted on our website, www.playfrenzy.in, to inform users about changes in our practices regarding the collection, use, and potential disclosure of information. Users are encouraged to periodically check this page for the most current information on our privacy practices. Changes will take effect immediately upon posting. By continuing to access or use the Application and/or Services, you signify your acceptance of these changes and the revised Privacy Policy.
Frenzy Games Private Limited (“Frenzy” or “we”) is dedicated to protecting the privacy of its users (“you,” “your,” or “user”) who access our website at www.playfrenzy.in and utilize the Frenzy application (the “Platform”). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information and data. We take commercially reasonable measures to safeguard user privacy, ensuring that no information provided by users is used in a manner that could potentially harm them or breach their privacy rights. This Privacy Policy serves as an electronic record, established under the Information Technology Act, 2000, along with its associated rules and amendments concerning electronic documents. It is a legally binding agreement between you and Frenzy and does not require a physical, electronic, or digital signature. Additionally, this Policy complies with the stipulations outlined in the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Incorporated within our Terms of Service, this Policy applies to the Personal Information collected during the download, installation, and use of the Application and Services. By using the Application or Services, you indicate your acceptance of this Privacy Policy and consent to the processing of your Personal Information as detailed herein. Should you disagree with this Policy or our Terms of Service, we recommend that you do not download, install, use, or access the Application or Services. For any inquiries regarding our privacy practices or to report concerns, please refer to our Terms of Service for the appropriate contact information.
2) INFORMATION COLLECTION
When you access our website, utilize our mobile application, and engage with our Services, you entrust us with your personal information. We take this responsibility seriously and prioritize your privacy. This policy aims to clearly and simply explain the types of information we collect, the reasons for its collection, the methods used, and how we utilize it. Our goal in collecting this information is to ensure we provide our Services to you in the best possible way while maintaining transparency in our data practices. Data You Submit During Registration and Use of Our Services
• Mobile Number: We require your mobile number for user verification through a One Time Password.
• Language Preference: You must specify your preferred language to ensure the Platform is accessible in your chosen language.
• Avatar/Image Selection: You are required to select a profile image icon, enabling us to create avatars for users.
• User Profile Data: Optionally, you may provide your name, email address, gender, and date of birth to maintain your user profile and receive customized services.
• Feedback Data: You can choose to provide feedback regarding the application and games on the platform.Data We Collect from Your Use of Our Services
• Usage Data: We gather information about your interactions with our Services, including access times, features or pages viewed, system activity such as crashes, browser type, and third-party services used. This data helps us enhance your experience on the Platform.
• Transaction Information: If you make purchases on our Platform, such as from the Frenzy Item Shop, we collect transaction details including payment method, date and time of payment, purchase history, and invoices when necessary.
• Device Data: We do not collect device specific data such as hardware model, IP address, installed software, available storage, unique device identifiers, advertising identifiers etc. We do collect FCM id, which is a unique identifier of our Application install on your device.
• Cookies: We use cookies to gather information that allows us to recognise you and your device, understand your navigation through our Services, and improve user experience. You can disable cookies through your web or mobile device settings
3) USE OF INFORMATION
We do not sell the Traffic Data or your Personal Information collected from you to any third parties
for commercial, advertising, or similar marketing purposes.Service Enablement
The data we gather is utilized to maintain, enhance, and personalize our Services. This
includes, but is not limited to, the following uses:
• Profile Creation: Establishing your user profile with us.
• Service Improvement: Enhancing our Services, including the design and navigation of the Platform.
• Information and Support: Providing the necessary information and assistance to facilitate transactions on or through our Platform.
• Internal Operations: Conducting essential internal operations to deliver our Services, such as troubleshooting software issues, performing data analysis, detecting fraud, and analyzing activity trends on the Platform.Customer Support
The data we collect is also used to offer customer support and to address any concerns you
may have related to our Services.Research and Development
We use the collected data for research, analysis, and the development of our Platform,
aiming to enhance the user interface and experience for optimal usage.Marketing
We may use collected to promote and market the Platform and our Services.Legal Compliance
We may process the data to fulfill our legal or contractual obligations, as allowed by law, or as requested by legal, regulatory, or investigative authorities.
4. INFORMATION SHARING & DISCLOSURE
We will share your data with third parties solely in line with this Policy to provide our Services and
enhance your user experience. We have never, and will never, sell your data to third parties for
profit.Third Parties
• Service Providers: We collaborate with third-party service providers to perform
various services on our behalf, including infrastructure, transaction processing,
maintenance, support, analytics, and marketing services. We only share necessary
data with them to ensure we can deliver our Services to you.
• Third Party Services: Through the Platform, you may choose to connect with other
websites, products, or services that are beyond our control. The use and access of
these external websites, products, or services are governed by their respective privacy
policies. We encourage you to review and understand these policies prior to using or
accessing them.
• Subsidiaries and Affiliates: We may disclose collected data to our subsidiaries,
affiliates, or related entities to fulfill contractual obligations to you.
• Change in Control: In the event of a merger, acquisition, or the sale of all or a
significant portion of our assets or equity, we may need to disclose databases created
during our operations.
• Legal Enforcement Authorities: We may share the collected data as required by
applicable law, in cooperation with law enforcement agencies, or upon receiving a
court order. This includes sharing information with courts and public authorities to
protect you, us, or third parties from harm, including fraud or situations where
someone’s physical safety might be endangered
5) YOUR RIGHTS
We do not retain your data longer than necessary, unless required by applicable law. We believe in empowering you with rights concerning your data, and we provide you with the following rights:
• Access: You can access your information by logging into your account or profile on our Platform.
• Rectification: You may request corrections, updates, or deletion of your information. We will make reasonable efforts to address such requests promptly in compliance with applicable laws. You can contact us via the Contact Us page on our website or through the help features of the Platform.
• Withdrawal of Consent: You have the right to withdraw your consent for us to process your data. Please be aware that doing so may prevent us from providing the Services for which that data is necessary. You can reach out to us through the Contact Us page or the Platform’s help features.
• Account Deletion: If you wish to delete your account with us, please contact us via the Contact Us page on our website or through the help features of the Platform.Please note that despite the above rights, we may retain your data as necessary to fulfill the contract
between you and us, to prevent, investigate, or address potential misuse of our Services, or for
safety, security, and fraud prevention purposes. Additionally, we may retain data to comply with our
legal obligations. We will not keep your data if it is no longer needed and there is no legal
requirement to retain it.
6) PROTECTION OF INFORMATION
We implement appropriate technical and physical measures to safeguard Information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access, and any other unlawful processing of the data we hold. These measures are designed to provide a level of protection that corresponds to the risks involved, the nature of our business, and factors such as available technologies, implementation costs, the nature and purpose of processing, and the likelihood of risks. However, Frenzy Games cannot guarantee that Information will remain secure from unauthorized access, alteration, or destruction, despite the safeguards in place. We take all reasonable steps to ensure that Information is handled securely and in compliance with this Policy. Frenzy Games does not guarantee that the Platform, its servers, or any communications from us or on our behalf are completely secure or free from viruses. We will not be liable for any damages arising from your use of the Platform, including but not limited to indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, use, goodwill, or other intangible losses, whether incurred directly or indirectly.
7) CONTACT US/GRIEVANCE
If you have any questions or require clarifications regarding this Policy, or if you have any complaints, comments, concerns, or feedback about our data privacy and protection practices, you may reach out to our Data Protection Officer at:
Email: dataprotectionofficer@playfrenzy.in
Hours: 10 AM to 7 PM
8) CHANGES TO PRIVACY POLICY
Any updates to the Privacy Policy will be posted on our website, www.playfrenzy.in, to inform users about changes in our practices regarding the collection, use, and potential disclosure of information. Users are encouraged to periodically check this page for the most current information on our privacy practices. Changes will take effect immediately upon posting. By continuing to access or use the Application and/or Services, you signify your acceptance of these changes and the revised Privacy Policy.
Gaming should be rewarding.
#Everygamecounts
#Everygamecounts
Address :-
No 12/2, 12, 7th Cross Rd,
3rd Block, Koramangala 1A Block,
Koramangala 3 Block,
Koramangala, Bengaluru,
Karnataka 560034
No 12/2, 12, 7th Cross Rd,
3rd Block, Koramangala 1A Block,
Koramangala 3 Block,
Koramangala, Bengaluru,
Karnataka 560034
All Rights Reserved © 2024
Gaming should be rewarding.
Play games. Earn coins. Shop Items.
Play games. Earn coins. Shop Items.
#gametoshop
Address :-
No 12/2, 12, 7th Cross Rd,
3rd Block, Koramangala 1A Block,
Koramangala 3 Block,
Koramangala, Bengaluru,
Karnataka 560034
No 12/2, 12, 7th Cross Rd,
3rd Block, Koramangala 1A Block,
Koramangala 3 Block,
Koramangala, Bengaluru,
Karnataka 560034